Terms of service
Terms of Service
Last updated: May 25, 2026
GENERAL INFORMATION
Welcome to PawNest. Throughout the site, the terms “we,” “us,” and “our” refer to PawNest. PawNest operates this website and store, including all information, content, features, tools, products, and services available through it (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide these Services.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information regarding your legal rights, warranties, disclaimers, and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use our Services.
SECTION 1 – ACCOUNT AND ACCESS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.
To use certain Services, including placing orders, you may be required to provide personal information such as your email address, billing information, shipping details, and payment information. You agree that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You may not transfer, sell, or assign your account to another person.
SECTION 2 – PRODUCTS
We make every effort to display our products as accurately as possible. However, actual product colors and appearance may vary depending on your device and screen settings.
We do not guarantee that product descriptions, images, or other content are completely accurate, reliable, or error-free.
We reserve the right to modify or discontinue products at any time without notice and to limit product quantities on a case-by-case basis.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. PawNest reserves the right to accept or reject any order at our sole discretion.
Orders are only accepted once payment has been processed and confirmed. Please review your order carefully before submitting it, as cancellations may not be possible after processing begins.
If we modify or cancel an order, we may notify you using the email address, billing address, or phone number provided at checkout.
Returns and exchanges are subject to our Return & Refund Policy.
You agree that purchases are for personal use only and not for resale or commercial export.
SECTION 4 – PRICING AND BILLING
Prices, promotions, and discounts may change without notice. Prices displayed at checkout are the prices that apply to your purchase.
Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.
You agree to provide current, complete, and accurate billing and payment information for all purchases.
By submitting payment information, you represent that:
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You are authorized to use the payment method provided
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The information submitted is accurate
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You agree to pay all charges incurred, including shipping and applicable taxes
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs processing, weather conditions, or events beyond our control.
Risk of loss and ownership of products transfer to you once the package is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content included within the Services — including logos, branding, images, graphics, text, videos, product descriptions, and website design — is the property of PawNest, Shopify, or their licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, copy, or exploit any portion of the Services without prior written permission.
All trademarks, logos, and brand names are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not monitor or control.
These tools are provided “as is” and “as available” without warranties of any kind. Your use of optional third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites. Accessing third-party websites is done at your own risk.
SECTION 9 – SHOPIFY RELATIONSHIP
PawNest is powered by Shopify, which enables us to operate our online store.
However, all purchases and transactions are made directly with PawNest, not Shopify. Shopify is not responsible for any issues related to products, shipping, refunds, or customer service provided by PawNest.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the Services is governed by our Privacy Policy.
You can review Shopify’s Privacy Policy here:
SECTION 11 – USER COMMENTS AND FEEDBACK
If you submit suggestions, reviews, feedback, or other content to us, you grant PawNest a worldwide, royalty-free, perpetual license to use, reproduce, edit, publish, and distribute that content.
You agree that your submissions:
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Do not violate any laws or third-party rights
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Are not misleading, abusive, defamatory, or unlawful
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Do not contain malware or malicious code
We reserve the right to remove any content at our discretion.
SECTION 12 – ERRORS AND INACCURACIES
Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct any errors and update information at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services:
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For unlawful purposes
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To violate laws or regulations
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To infringe intellectual property rights
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To distribute malware or harmful code
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To spam, phish, scrape, or misuse the Services
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To interfere with website security or functionality
We reserve the right to terminate access for violations of these Terms.
SECTION 14 – DISCLAIMERS
The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free operation of the Services.
Some jurisdictions do not allow certain warranty limitations, so portions of this section may not apply to you.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, PawNest, Shopify, and their affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless PawNest, Shopify, affiliates, employees, and partners from any claims, liabilities, damages, or expenses resulting from:
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Your violation of these Terms
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Your misuse of the Services
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Your violation of any law or third-party rights
SECTION 17 – TERMINATION
We reserve the right to suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms.
SECTION 18 – GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws and courts applicable in the jurisdiction where PawNest operates.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Changes will become effective immediately upon posting on this page. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
PawNest
Email: contactpawnest@gmail.com
Business Address: [INSERT BUSINESS ADDRESS]
Phone Number: [INSERT PHONE NUMBER]