Shipping policy
Shipping Policy
Last updated: May 25, 2026
Thank you for shopping with PawNest. We are committed to delivering your order as quickly and safely as possible.
Order Processing Time
All orders are processed within 1 business day after payment is confirmed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery times:
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πΊπΈ United States: 7 business days
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π¨π¦ Canada: 10 business days
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π¬π§ United Kingdom: 10 business days
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π«π· France: 10 business days
Please note that delivery times are estimates and may vary depending on:
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Carrier delays
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Weather conditions
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High order volumes
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Customs or logistical issues outside our control
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status.
If you do not receive tracking information within a few days, please contact us at:
Delayed or Lost Packages
PawNest is not responsible for shipping delays caused by carriers, customs, weather, or other circumstances beyond our control.
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Damaged Packages
If your package arrives damaged, please contact us immediately at:
Please include:
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Your order number
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Photos of the damaged item and packaging
We will review the issue and work to resolve it as quickly as possible.
Contact
If you have any questions regarding shipping, feel free to contact us anytime:
PawNest
Email: contactpawnest@gmail.com