Shipping policy

Shipping Policy

Last updated: May 25, 2026

Thank you for shopping with PawNest. We are committed to delivering your order as quickly and safely as possible.

Order Processing Time

All orders are processed within 1 business day after payment is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that orders are not shipped or delivered on weekends or holidays.


Shipping Time

Estimated delivery times:

  • πŸ‡ΊπŸ‡Έ United States: 7 business days

  • πŸ‡¨πŸ‡¦ Canada: 10 business days

  • πŸ‡¬πŸ‡§ United Kingdom: 10 business days

  • πŸ‡«πŸ‡· France: 10 business days

Please note that delivery times are estimates and may vary depending on:

  • Carrier delays

  • Weather conditions

  • High order volumes

  • Customs or logistical issues outside our control


Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions.


Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status.

If you do not receive tracking information within a few days, please contact us at:

contactpawnest@gmail.com


Delayed or Lost Packages

PawNest is not responsible for shipping delays caused by carriers, customs, weather, or other circumstances beyond our control.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.


Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.


Damaged Packages

If your package arrives damaged, please contact us immediately at:

contactpawnest@gmail.com

Please include:

  • Your order number

  • Photos of the damaged item and packaging

We will review the issue and work to resolve it as quickly as possible.


Contact

If you have any questions regarding shipping, feel free to contact us anytime:

PawNest
Email: contactpawnest@gmail.com