Privacy policy
Privacy Policy
Last updated: May 25, 2026
PawNest operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). PawNest is powered by Shopify, which allows us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services, or communicate with us in any way.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.
Depending on how you interact with the Services, we may collect the following types of personal information:
- Contact information (such as your name, billing address, shipping address, phone number, and email address)
- Payment and financial information (including payment confirmation and transaction details)
- Account information (such as usernames, passwords, and preferences)
- Shopping activity (including products viewed, added to cart, purchased, returned, or exchanged)
- Customer support communications
- Device and browser information
- IP address and network connection data
- Usage information related to how you interact with our Services
How We Collect Information
We may collect personal information:
- Directly from you when you create an account, place an order, contact us, or otherwise interact with our Services
- Automatically through cookies and similar technologies when you browse our website
- From service providers and partners who help us operate our business
- From third-party marketing and analytics providers
How We Use Your Information
We may use your personal information to:
- Provide and improve our Services
- Process orders, payments, returns, and exchanges
- Communicate with you regarding your orders or inquiries
- Personalize your shopping experience
- Send promotional emails or marketing messages
- Detect fraud and maintain the security of our Services
- Comply with legal obligations
Sharing Your Information
We may share your personal information with:
- Shopify and service providers that help us operate the store
- Payment processors, shipping carriers, and customer support providers
- Marketing and advertising partners
- Legal authorities when required by law
- Business affiliates or in connection with a merger or sale of our business
We do not sell your personal information.
Shopify
Our store is hosted by Shopify. Shopify may collect and process personal information in order to provide and improve the Services.
To learn more about how Shopify handles your information, please visit:
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize advertising.
You can manage or disable cookies through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent where applicable
- Request a copy of your data
To exercise your rights, contact us at:
Data Retention
We retain your information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Children’s Privacy
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: contactpawnest@gmail.com